IVR Dashboard
GVT machine, call campaigns and call history
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Device Status
Windows GVT Bridge / adapter connection status
Safety & Calling Window
Applied to automated agent job pickup
Marketing Excel/CSV lists are accepted only through the filtered Marketing Lists section. Duplicate/invalid numbers are removed, and only contacts marked with consent can be queued for marketing calls.
IVR Audio Slots 0–9
MP3/WAV/AMR/MPEG/M4A upload directly to the paired GVT hardware.
V102.10 • TEST READYSlot 1 = PAYMENT REMINDER
Payment Due Calls: Slot 1 is permanently reserved for Due / Over Due / Max Over Due reminders. Upload or replace the reminder audio here.
☎ GVT SLOT RECORDING TEST
जिस Slot की recording सुननी है, अपना 10-digit mobile number डालें और उस Slot के सामने Test Recording दबाएँ। GVT उसी hardware slot की loaded recording पर test call करेगा.
Loading IVR slots…
Calling Window
Hard safety window for outbound GVT calls.
| Call | Student / Contact | Building | Phone | Direction | Status | Duration | DTMF | Device / Campaign |
|---|
Number filter: +91 / leading 0 formatting is cleaned, then only exact 10-digit numbers are accepted. Duplicate rows are rejected automatically. Marketing calls can be created only for contacts whose Consent is YES.
For real hardware, run ivr-agent/agent.js on the Windows PC connected to the GVT machine. The website never needs the GVT driver directly.