Calling Center Dashboard

Direct GVT hardware control • GVT.exe not required

UserLoading access…
Hardware—Checking…
Calls Today0All calling modes
Answered Today0Connected calls
Active Runs0Auto Dialer / scheduled
Number Check0Repeated no-connect

GVT Direct Hardware

STMicroelectronics COM device is detected automatically.

Direct Bridge—
COM Port—
GVT.exe—
Health Response—
Direct GVT Mode: calls, IVR slots, DTMF and Slot 0–9 audio upload use the confirmed COM protocol directly. Keep original GVT.exe closed while Direct Bridge is operating.

Recent Calling Jobs

Latest hardware tasks and results.

JobTypeStatusPhone

Direct Call

Manual staff conversation. No IVR/prerecorded message is played.

The connected telephone is used by staff for the conversation. After the call returns to FREE, Auto Dialer can move to the next number.

Live Job Status

The page refreshes recent jobs automatically.

No direct call started from this page yet.

Auto Dialer

Upload Excel/CSV, filter duplicate/invalid numbers, and call sequentially.

1. Import Contact List

2. Start Auto Dialer

Auto Dialer Runs

Stop waits for the current connected call to finish; no guessed force-hangup command is sent.

Voice Broadcasting & IVR Slots

Upload audio directly to GVT Slot 0–9 and capture keypad DTMF responses.

Slot 1 is permanently reserved: PAYMENT REMINDER ONLY. Generic bulk campaigns cannot use Slot 1.

GVT Call Test

अपना 10-digit mobile number डालें, फिर किसी Slot पर Test Call दबाएँ। उसी GVT hardware slot की loaded recording आपको call पर सुनाई देगी. Test call configured calling hours का पालन करेगा.

DTMF Response Labels

Map the returned digits to your business meaning in reports.

Incoming Call Routing

Caller hears the hardware routing audio, presses 1–9, and GVT calls the preset number.

Routing Numbers 1–9

Confirmed on your machine: routing continues inside the GVT hardware even when GVT.exe is closed. Default-routing A/B and number commands are from the captured GVT settings log; the overall routing-status E/D pattern is kept isolated in the bridge.

Call Scheduler

Schedule list-wise bulk calls or student-wise calls by date and repeat interval.

How it runs

Server checks schedules automatically.

Date/time is evaluated in Asia/Kolkata. Repeat options are 1, 2, 3 or 10 days. List schedules create sequential Auto Dialer runs.

Saved Schedules

NameSourceModeDate / TimeRepeatLast RunStatusAction

Calling Reports

Direct, Auto Dialer, IVR, scheduled and payment reminder jobs.

Export CSV
CreatedJob / TypeStudent / PurposePhoneDue / SlotJob StatusCall ResultDurationDTMFError / Evidence